Ride The Fun

Swii

Electronic Kickboard

Swii FAQ
1. What is the speed of Swii?
The Swii speed has 2 gears. In general weight (40kg), the high speed is 1m/s, the low speed is 0.6m/s. The gears can be changed by APP, and can still maintain the gear after shutdown.
2. How long can it be used continuously under water?
The 98Wh battery can be used continuously for 17min; the 158Wh is 25 min.
3. Why sometimes feel the thrust small?
It may be caused by the low battery power, propeller twined by objects, or the heavy weight.
4. Why there is noise?
The Swii has been strictly tested and the sound won't exceed 80dB. Improper maintenance or foreign objects in the propeller may cause noise.
5. Is it normal that the two prospellers feel different thrust?
Please check if there is any foreign object in the propeller, then you can contact SUBLUE for technical support.
6. What should do if the propeller is twined by objects?
Please take the battery out, and open the thruster front cover, then get out the propeller to clean the objects. For details, please contact SUBLUE or the dealer for support.
7. If there is something twined the propeller, will the machine stop itself?
Yes. The motor will automatically stop owing to overload protection.
8. What is the Swii buoyancy?
The Swii buoyancy is 6kg.
9. Why sometimes feel the thrust small?
"Please confirm whether the propeller is entangled by objects. The thrust is vary from high and low speed. please select the proper speed. And the using method, weight and height will also influence the thrust. please click the link to see the user guide:
10. Why there is noise?
If there is noise when Swii operating in the air, lease check whether the propeller is entangling by foreign objects. please clear and maintain the machine according to the user manual. if there is serious noise when using in water, please contact after-sales for support.
11. Is it normal that the two prospellers feel different thrust?
Please check if there is any foreign object in the propeller and whether the front and back cover is damaged, or you can contact SUBLUE for technical support.
12. What should do if the propeller is twined by objects?
Please contact SUBLUE or the dealer for support.
13. If there is something twined the propeller, will the machine stop itself?
Yes. The motor will automatically stop owing to overload protection.
1. How long is the battery life?
Battery life depends on the using environment, height and weight. Under normal circumstance, the average 98Wh battery life is about 30min, the 158Wh is about 45min.
2. What are the storage requiments of battery?
Battery storage temperature: 0℃-40℃, storage humidity:60±25%RH, maintain the power about 30-50%, stored separately in well ventilated place. Please charge it once every three months. Do not charge the battery below 0℃.
3. What should do if there are some green stains on the battery.
This may be caused by foreign objects entering, leading copper to electrolyze, appearing green stains and steel rust. Please contact your dealer for support, and long use is not recommended. In a short time, you can also smear some vaseline on the copper sheet.
4. What is the battery type and specification?
The battery type: lithium-ion battery. Rated capacity: 6600mAh &10670mAh. Rated voltage:14.8 V. Charging voltage:16.8 V. Weight: about 750g for 98Wh, 1100g for 158Wh, both batteries have the same appearance. Length:171mm. Width:58mm. Thickness: 60mm.
5. Is it normal that the battery electrode contact surrounding is corroded?
It is mostly caused by improper maintenance, please follow the maintenance instruction of user manual to avoid or reduce this problem.
6. Will the battery bulge or expand?
Lithium battery overcharge and over discharge may cause this problem, please do not continue to use. And contact your dealer or SUBLUE to purchase or replace a new battery. Note: Before using the equipment, please read the user manual for battery maintenance, which details the correct process for charging, using, storing and transporting of battery. Note: The battery as a consumable item is not covered by the warranty.
7. Where can buy the spare battery?
You can purchase the spare battery by the SUBLUE official website or consulting your local dealer.
8. Is it normal that the battery is heat?
The battery is a lithium battery and will be heat under normal use. If it is overheat, please contact your dealer or SUBLUE for support.
9. Can I use the battery in a low temperature?
The battery is a lithium battery which is inaction in a low temperature. If used in that enviorment, the capacity will drop sharply. Therefore we recommend to use it at 0°C-40℃.
10. What is the battery capacity?
The battery capacity is 6600mAh & 10670mAh.
1.How to unlock Swii?
After use, put Swii in the clean water. Click the function "clean itself" on your mobil APP, then the propeller will turn and clean by itself.
2.How to clean Swii after use?
After use, put Swii in the clean water. Click the function "clean itself" on your mobil APP, then the propeller will turn and clean by itself.
1. What is the voltage of the charger?
Input: AC 100-240V~50/60HZ 1.8A; Output: DC 16.8V
2. Can I charge Swii with other chargers?
Swii has a dedicated charger, please use the its standard charger. If you use other chargers, it may cause damage to the battery.
3. Is Swii thruster bearing easily damaged?
Bearings are not easily damaged under normal use. Please maintain it after every use. Especially after use in sea water, immerse the Swii in fresh water and clean it to prevent bearing damage by seawater crystals or gravel impurities.
4. What is the size of the Swii package?
The outer packing box is 67.8*44.5*19.2cm. And the weight is 6.5KG.
5. Can I charge Swii with other chargers?
No, Swii has a dedicated charger, please use the standard charger. If you use others, it may cause damage to the battery.
6. What is the size of the Swii package?
The outer packing box is 67.8*44.5*19.2cm. And the weight is 8.15KG.
Swii Videos

Intro

  • Swii Intro - Product Review Swimming

  • Swii Intro - product

Tutorials

  • Swii Tutorials - Sublue  Swii Electronic Kickboard Cleaning & Maintenance

  • Swii Tutorials - Sublue Swii Electronic Kickboard Battery

  • Swii Tutorials - using the Sublue Swii Electronic Kickboard in water

Swii Downloads

Manuals

App

SublueGo is an official app for Sublue products such as Seabow Underwater Scooter,Swii Electronic Kickboard, and WhiteShark Nano Underwater Robot. It can easily realizeremote control, material editing
and social sharing on the device side.

                       

Connection method
Wifi
Bluetooth   
                       
      

Features
Wifi
Bluetooth   
Speed Switching
Security lock
Fault detection
Power display
Picture/Video editing
Living sharing