1.How deep can Seabow be used?
The using depth is 0-40m.
2.Can Seabow be taken on board?
The weight of the machine body is 3400g, and the battery is 1100g. The standard battery is 158Wh. In accordance with ICAO and the relevant airport regulations, please contact the airline in advance for consultation. If you want to be more convenient, you can buy the 98Wh battery. Please take out the battery separately during security check and carry it with you. The battery can't be checked. Each person can carry up to two batteries on the plane (the faulty battery is not allowed to be carried if it leaks or breaks).
3.What are the storage requirements of Seabow?
The machine and battery should be stored separately. Please follow the instruction below:1. Ensure the machine is stored in a well ventilated place with a temperature of 0-45℃ and a humidity of 65±20%; 2. Avoid direct sunlight; 3. Keep away from high tempreture, fire and children touchable position; 5. Keep away from equipment that may generate strong magnetic fields; 6. To avoid the machine being rusted due to enviorment change, please take out the machine and operate 10min every month.
4.How to maintain Seabow?
After using Seabow in sea or fresh water, clean it within 30min following the steps below: 1. Immerse the machine with battery in a container filled with clean water for 20 minutes; Note:①Do not add any chemical cleaning products such as laundry detergent or detergent in the water. ②When immersed in water, some bubbles are expelled from the holes of machine, it is not a malfunction.2. For deep cleaning, please put Seabow in a container filled with water. Click “Self-clean” on the mobile APP and it will automatically turn to clean. Note:①To prevent splashing on your body during operation, let the thruster outlet to the bottom of the container.②Seabow has a high thrust in the water. Slightly raising it to the surface will be better for control. 3. Shake and clean Seabow's body to remove all foreign objects attached to it.4. Wipe the water with a clean soft dry cloth, make sure the machine body and battery are clear. Then take out the battery, dry them in a well ventilated place. Donot use the hair dryer.
1.What is the speed of Seabow?
The FREE is a low-speed gear with 1.0m/s, the SPORT is a medium-speed gear with 1.5m/s, the TURBO is a high-speed gear with 2.0m/s. The speed will be affected by different users, water temperature, depth, flow and other conditions, the increase of equipment mounting, the user's equipment, etc.
2. Why there is noise after use?
If there is noise when operating in air, check the propellers for foreign objects. Make sure to clean and maintain the machine after each use following instructions. If the noise is too loud, please contact SUBLUE or authorized after-sales service center for support.
3. The two prospellers feel different thruss. Is it normal?
Please check if there are any foreign objects or blades in the propeller, or the front and rear protective covers are damaged, etc. Or you can contact SUBLUE or authorized after-sales service center for support.
4. What should do if the propeller is wrapped around something?
Please take out the battery, and open the front end cover. Take out the propeller to clean the windings. For details, please contact SUBLUE or authorized after-sales service center for support.
5. If there is something wrapped around the propeller, will the machine stop itself?
Yes. The motor will automatically stop due to overload protection.
1. What are the storage conditions for the battery?
When Swabow is not in use, take out the battery and store it separately. Battery storage temperature:25±5℃, humidity:65±25%RH. Maintain the power about 30-60%. Store it separately in a cool, dry and ventilated place. 2. Avoid direct sunlight and high temperature. The overheat battery may cause an explosion. 3. If you store it for a long time, please check the battery capacity at least every 6 months, and charge it to 60%. 4. Please do not charge the battery below 0°C. 5. Keep low power during transportation, discharge the power to 30% before transportation.
2. What should do if there are some green stains on the battery?
This may be caused by long term exposure to moisture. Clean the electrode with dry cloth and try to apply vaseline on the battery contact. If the corrosion is serious, please contact SUBLUE or authorized after-sales service center for support.
3. What is the battery type and specification?
The battery: lithium-ion battery. Rated capacity:10670mAh. Nominal voltage:14.8V. Charging voltage:16.8V. Weight: approximately 1100g. Length:171mm. Width:58mm. Thickness:60mm.
4. Is corrosion normal around battery electrode contacts?
No, it is abnormal, the battery electrode should be free of corrosion or green stains. If there is slight rust or stain, clean it with a dry cloth and try to apply vaseline on the battery contacts. If the corrosion is serious, please contact SUBLUE or authorized after-sales service center for support.
5. Will the battery bulge and expand?
The battery will always be in a deficient state due to not charged for a long time. When it is recharged, it may expand and deform. Long-term charging may also cause the battery drum to deform. Please store the battery separately in a cool, ventilated place with a temperature of 25±5° C, a humidity of 65±25%RH. If you store it for a long time, please check the battery capacity at least every 6 months and charge it to 60%.
6. Where can buy a spare battery?
You can contact SUBLUE or local dealer to purchase the spare battery.
7. How long is the battery life?
Normally, the cycle charging times are around 300 times. As the increasing of charge and discharge, the maximum capacity of the battery will decrease.
8. Is battery heating normal?
The battery is a lithium-ion battery and will be heating under normal condition.
9. Can the battery be used in low temperature?
The battery is a lithium battery. In low temperature, the capacity will be sharply reduced. Please use it in 0℃-40℃. Do not charge or use it below 0℃.
10. When open the battery back cover, there is water on the battery, is it normal?
Yes, it is normal. The battery is independently sealed. Seabow is contact sealing which is only to the battery contacts and the electrode copper. If there is water on battery and electrode, please dry it with a clean dry cloth to avoid electrode corrosion.
1. How to operate Seabow?
Install the battery, and pushes the multi-function switch for 1s. The OLED display lights up "SUBLUE" logo, then press the left and right buttons at the same time with both hands to go ahead.
2. How to turn on Seabow?
Push forward the multi-function switch for 1s. Then the OLED display lights up the “SUBLUE” logo and enters the main interface.
3. How to sturn off Seabow?
Push forward the multi-function switch for 3s. The OLED display turned off shows the machine.
4. How to switch Seabow speed?
There are two ways. 1: push the multi-function switch for 0.5s and then release it. 2: press the start button at the same time with both hands to keep the device running, release the right start button and click twice fastly (two time intervals of about 0.45s). This function is only valid in the two-hand mode.
1. How long is the battery duration?
The battery duration depends on the using environment, height and weight. Under normal circumstance. 158Wh battery can be used up to 75min.
2. What is the voltage of the charger
Input: AC 100-240V~50/60HZ ; Output: DC 16.8V
3. Can I charge Seabow battery with other charger?
Seabow is equipped with a dedicated charger. Please be sure to use the standard charger or optional fast charger. We will not be responsible for any damage of battery caused by other chargers.
4. Is Taiwan 110V voltage chargeable?
Yes, it is.
5. Can it mount other equipments?
There is a standard Gopro support under the front of Seabow, and a 1/4" underwater mounting hole on the top, for mounting of devices.
6. What is the function of the counterweight?
Seabow's buoyancy will change as the water environment changes. If you want to increase the negative buoyancy to adjust the equipment to the best condition, you can use the counterweight.
1. Can Seabow take video?
No. But we have reserved the interface for you, you can install a sports camera such as Gopro.
SublueGo is an official app for Sublue products such as Seabow Underwater Scooter,Swii Electronic Kickboard, and WhiteShark Nano Underwater Robot. It can easily realizeremote control, material editing
and social sharing on the device side.